If you do not have an alternate email address, please check the box next to I do not have another email address. If you wish to provide an alternate email address, please enter it in the Alternate Email text box.Note: This answer must also be provided to a Customer Care representative in order to complete the positive identification process. In Answer text box, type in your answer.Note: In order to make a positive identification, a Customer Care representative will ask you this question when you inquire about or attempt to make changes to your account. In the Question drop-down menu, select a question.In the Re-Type Password text box, type in your password again.In the Password text box, type in your desired password.In the Member ID text box, type your desired Member ID.Fill out the required information to create a new Member ID and password.Note: The screen below will appear if there is no access number in your area. Fill in your area code and the first three digits of your phone number to check if Juno has an access number in your area and click Next.Note: If you are already a Juno member and need an upgrade or a copy for a friend, click here to download, or click here for instructions with screen shots. Click the appropriate Sign Up Now button to begin the sign up process.Once Internet Explorer opens, go to and select Juno Free Internet.Click the Windows Start button, select Programs, and select Internet Explorer.Once you are connected, use Microsoft's Internet Explorer browser to sign up for our service and to download our software. To begin the signup process, first log in to your current ISP. For instructions on signing up for Juno Platinum service, click here.How to download the Juno software through your ISP Now is the perfect time to make the switch from your current ISP to Juno! These pages will help make the transition go smoothly. How to download the Juno software through your current ISP.

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